Corporate

Wellness Associate - Part Time

TerrAscend · Bethlehem, PA

Part-timePennsylvaniaPosted 1mo ago

Apply on TerrAscend →Aggregated by Kush from TerrAscend's careers page. You apply directly with the employer.

TerrAscend Corp. is a leading TSX-listed company with operations across North America, including Pennsylvania, New Jersey, Maryland, Ohio, and California through TerrAscend Growth Corp., as well as retail operations in Canada.

TerrAscend operates The Apothecarium and other dispensary retail locations, along with scaled cultivation, processing, and manufacturing facilities across its core markets. Our portfolio includes well-known brands such as The Apothecarium, Cookies, Kind Tree, Legend, State Flower, Wana, Cuue, One, and Valhalla.

Sound like weed be a good fit? Here’s where you come in.

Our next Part Time Wellness Associate will provide compassionate, friendly, and professional customer services to our patients. Wellness Associates assist our patients and caregivers with cannabis recommendations through the process of product selection, affects, potency, dosing, methods of consumption, and administration.

Where you’ll be planted

This position will be on-site in our Bethlehem, PA Apothecarium dispensary. Our hours of operation are 9am - 8pm 7 days/week. This role will require availability during nights, weekends, and some holidays.

Why TerrAscend?

Join a growing, fast-paced organization where your work makes an impact. At TerrAscend, you'll have opportunities to grow your career, collaborate with talented teams, and help shape what's next as our business continues to evolve.

To be blunt, this role will be about (Responsibilities):

Assist patients, caregivers and customers with cannabis recommendations through the process of product selection, affects, potency, dosing, methods of consumption, and administration.

Management of patient records through the systems.

Maintain thorough product knowledge and answer concerns and/or questions promptly and efficiently, referring to a dispensary healthcare practitioner or management team when appropriate.

Maintain knowledge of state regulatory requirements and guidelines.

Provide excellent customer service practices to deliver a distinctive and delightful customer/patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and ensure patient/customer confidentiality and security.

Develop and maintain strong relationships with patients, caregivers and customers by anticipating needs.

Follow established policies and procedures for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines.

Complete the required state mandated training program.

Any other tasks assigned by Management.