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Vault Fulfillment Supervisor

T
TerrAscend · Waterfall, PA
Full-timePennsylvaniaPosted today
Apply on TerrAscendAggregated by Kush from TerrAscend's careers page. You apply directly with the employer.
At TerrAscend, we don’t just grow cannabis — we grow possibility. Whether it's cultivating top-tier flower, supporting patients with trusted therapies, or crafting premium products for adult use, we’re here to elevate lives. As a trailblazer in the cannabis industry, our roots run deep and our sights are set high. If you're ready to shape the future of cannabis with a team that believes in quality, care, and community — let’s grow together.


Responsibilities:

  • Demonstrate the values of integrity, safety, quality, service, and innovation.
  • Provide accountability for Safety, Quality, Delivery, Cost, and Teamwork for the employees and processes, reporting on KPI’s daily, monthly, and quarterly.
  • Design, create, implement, and improve process procedures in the department.
  • Provide leadership and guidance to Leads to ensure daily/weekly operations, productivity, and quality goals are met.
  • Assist Manager with coaching and counseling, or other documentation to maintain consistency and accountability.
  • Ensure adherence to policies and SOPs set forth by upper management, state, and company requirements.
  • Provide direction to Technicians and Drivers on daily/weekly delivery schedules and changes.
  • Perform counts and quality checks to ensure all inventory is accounted for and reported according to company policy.
  • Investigate and correct discrepancies in reported quantities and locations of all inventory.
  • Assess inventory output on a daily, weekly, and monthly basis to identify trends in productivity.
  • File claims when defective products are discovered.
  • Check date-sensitive products for expiration and facilitate removal or transfer of product as needed.
  • Pick and pack orders for shipments, verifying correct quantities per order.
  • Create and maintain delivery schedule and coordinate with locations.
  • Coordinate with other departments and maintain accurate inventory.
  • Work in a team setting.
  • Fill out compliance forms on a regular basis.
  • Communicate with internal and third-party customers to give order updates, delivery communications, and assist in customer issues.
  • Maintain and build Standard Operating Procedures.
  • Provide mentorship for the Leads, developing them professionally.
  • Assist in the training of new Leads and Technicians.
  • Maintain a clean and organized work environment.
  • Review and maintain processing supplies; submit orders to the Vault Manager for replacements.
  • Perform other duties as assigned by Vault Manager or other upper management.
  • Qualifications and Education Requirements:

  • Required 2-4 years of experience in
  • cannabis in same or similar role.
  • High School Diploma or equivalent
  • High attention to detail while multi-tasking
  • Ability to maintain accurate data and logs
  • Good Communication Skills
  • Ability to follow direction
  •  
    Computer Skills
  • Must be self-motivated and willing to learn
  • Must be able to maintain a positive attitude
  • Must be able to pass a background check
  • Must be 21 years of age or older
  • Must be able to lift 50lbs
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