About Restore - Dispensing Happiness Through Service
Founded in 2018, Restore Dispensaries is a premier multi-state medical marijuana dispensary dedicated to providing state-eligible patients with responsible, compassionate care through marijuana-based medicine.
We strive to support the continued progress of the medical marijuana industry while making a positive impact in our communities through patient education, fundraising initiatives, and community drives.
Our strength is in our people. At Restore, we encourage individuality and self-expression—whether that’s vibrant hair color, tattoos, or your favorite sneakers. We are proud to foster an inclusive, diverse, and welcoming workplace where you can bring your whole self to work.
About the Role
Restore is seeking a part-time Dispensary Associate for our Allentown location.
This role is ideal for candidates with prior experience in customer service, cash handling, and medical marijuana knowledge who are passionate about patient care and education.
Dispensary Associates are the face of Restore. You will guide patients through their purchasing experience, helping them feel informed, comfortable, and supported in their medication choices.
Key Responsibilities
Greet patients as they enter the dispensary and verify credentials in accordance with compliance standardsCoordinate with the dispensary team to ensure smooth patient flow throughout the storeManage the patient check-in process while maintaining confidentiality and accuracySupport fulfillment of in-store, call-ahead, and online ordersEnter patient and product information into MJ Freeway, label products, apply discounts and rewards, and finalize transactionsSupport timely and accurate transactions at the point of servicePerform accurate cash handling in accordance with Standard Operating Procedures (SOPs)Maintain compliance standards and prevent diversion of medical marijuanaAssist with daily inventory counts and product organizationMaintain a structured side-work schedule to ensure the store remains clean, organized, and properly sanitizedAdapt to varying sales volumes while maintaining a positive patient experienceProvide product education and personalized guidance to patientsRepresent the Restore brand with professionalism, compassion, and enthusiasmReport directly to the Assistant Dispensary Manager (ADM) and Store ManagerRequired Qualifications
Experience in customer service (retail, hospitality, or patient-facing roles preferred)Cash handling experience with strong accuracyWorking knowledge of medical marijuana products and their potential benefitsBasic math and computer proficiencyStrong communication and interpersonal skillsAbility to multitask in a fast-paced, compliance-driven environmentFlexibility to work opening, closing, weekends, and holidaysWhat You Bring
CompassionA genuine desire to help patientsStrong listening skills and empathyAbility to build trust and rapportAdaptabilityComfortable with change and new processesCalm under pressureTeam-oriented mindsetGrowth MindsetEagerness to learn and developOpenness to feedbackRespectful and positive attitudeBonus If You Have
Experience in the medical marijuana industryAdvanced product knowledgeStrong relationship-building skillsA passion for patient education